Category Archives: FAQs

Why do some members not receive their eBoard emails?

It is possible that some of the emails sent by eBoard, are not being received by your members.    This probably means their emails have gone to their junk / spam mail.

If any of your members believe they are not receiving emails from eBoard, ask them to check their junk or spam mail folder both in the email client on the PC and on their webmail provided by their ISP.  If they find an email from rotary@rsvpmanager.co.uk  or rsvp@rsvpmanager.co.uk  they need to select the email and mark it as not junk or spam. Also please add those two addresses to your list of contacts in your email and webmail and try sending emails to those addresses. ( Those emails will only be sent to the developer of Rotary eBoard ( a.k.a. RSVP ) and no one else ).  If you are still having issues after trying the above please contact the developer of Rotary eBoard : chris@ringrow.co.uk.

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What are the different user roles for in eBoard?

There are 3 different types of user in eBoard.

Club Administrator
The Club Administrator can access all functionality in eBoard including adding and deleting users.

Inviters
Can create new invitations, view previous invitations, change an invitation or send to other recipients and can send reminders.
Inviters can also print a list of responses and add new members to the Members List.

Members
Will receive invitations from eBoard to which they can respond.
From the invitation email they can:
1.  Respond to the questions asked
2.  Select View all Responses to enable them to see all other responses.
3.  Change their response
4.  Download any attachment included in the invitation.

See also User Permissions in eBoard

Can I send an invitation to someone else after I have sent it?

On the right of the Sent To list, you will see a button “invite More People”. Simply click on this button, add an email address and send.
This person will be added to the Sent To list and will be included in your responses.

How do I correct an invitation I have sent out?

Find your invitation in the List of Previous Invitations and click “View”.
Scroll down to the bottom and select “Edit”.
You can now make any changes you need and when you are happy click save.

When your members respond to their invitations they will see your corrected invitation.